JCP&L – 24/7 POWER CENTER – CRITICAL CARE & WELL WATER CUSTOMERS
Jersey Central Power & Light (JCP&L) offers several options to report power outages:
- By smartphone: To upload the APP, go to the APP Store on your smartphone and enter “FirstEnergy”.
- By telephone: 1-888-544-4877
Updated information on current outages, storm restoration and tips for staying safe may be accessed at the 24/7 JCP&L Power Center at www.firstenergycorp.com/outages. Information is also available on Facebook at www.facebook.com/JCPandL or Twitter @JCP_L.
Critical Care and Well Water Customers: Register with JCP&L for Special Alerts
Information relating to registering with JCP&L for special alerts for Critical Care and Well Water Customers may be obtained by clicking on the following link: JCPL-Critical-Care-and-Well-Water-Customer Registration
JCP&L employees ALWAYS carry their identification badges.
If you are not confident someone is a JCP&L employee, call the Police Department immediately, dial 911.